Even though the web hosting service provided by the different companies is roughly the same, each provider has a personalized platform with its own tweaks and different ways to accomplish particular operations. That is the reason why, a huge knowledge base would be extremely useful both for persons with little or no experience and for technically accomplished individuals who will sooner or later learn how specific tasks are done, but will waste some time meanwhile. The purpose of such a knowledge base is to make the service fast and easy to use, saving users both time and energy. The outcome is more pleased customers, since they can swiftly find the information they wish, and less work for the help desk support team representatives, because usually the vast majority of the questions and issues that customers have got are already described in the knowledge base. Provided that the articles are expertly written and cover more things, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans come with a detailed knowledge base where you can find info on all the predicaments that you could chance upon and their resolutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but nonetheless you’re unable to send email messages, for instance. We’ve tried our absolute best to be as exhaustive as possible and to encompass all possible options in order to save you time and efforts and to offer you different solutions for every problem. The knowledge base contains educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every Control Panel section, while if you wish to check the full article collection, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting services, will permit you to access the detailed online documentation that we have compiled for you. The articles themselves include generic info about our hosting services, informative manuals about the various features that you can use, together with troubleshooting guidelines that can help you correct common issues that you might encounter. The topics that we have covered include more or less everything, from uncomplicated things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available on the right side of the page that you’re on, while the full article list can be accessed through the all-inclusive Help section.