When your hosting service provider supplies live chat support, you will be able to talk to a representative in real-time and find out helpful info or get an issue resolved in a timely manner. The basic advantage of using chat instead of calling to talk with a live person is that you'll need only a computer with access to the web, so that you will not pay any fees in case you are in a different state or country. In addition, it'll be easier to copy and paste info such as domains, usernames or error messages in other words details that are sometimes hard to give to the other party on the phone. The real-time chat is also a faster way to contact your web hosting provider's support crew as compared to using a ticketing system. What's more, if some trouble requires some more time to be taken care of, you're able to do something different while you wait for assistance on the live chat, so you will not waste time - something that is impossible in case you are on the phone.

Live Chat Support in Cloud Website Hosting

As part of the support services that we provide for all our Linux cloud website hosting, you can find live chat support which is online every day, even on holidays. You'll be able to get in touch with us no matter if you already own an account or not, because we can assist you with all kinds of things, ranging from providing you with common information regarding our services in case you are not a client yet and you're thinking about obtaining one of our packages, to helping you with installing an email account in an e-mail client. A part of the problems are more complicated and time-consuming, which means that you'll need to take advantage of the ticketing system which is incorporated into our Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we provide with all our semi-dedicated hosting services, you are able to get the answers for any questions you have or get numerous issues dealt with right away. The chat service is accessible each and every day, so that you'll be able to get in touch with a representative even on weekends and holidays. If you are unsure which package would be better for your websites or if our advanced cloud hosting platform matches some system requirements, you may come on our live chat before buying anything. In case you're an existing customer, you will be able to obtain more info about billing issues, account settings along with a number of common technical troubles you may have, let's say when you can't install an e-mail account in a client on your personal computer. The live chat will save you lots of time regardless where you are or when you get in touch with us.