There are a lot of cloud website hosting suppliers out there, yet the majority of them are resellers who have limited resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company by phone. The level of support that you can get via this way of communication will vary based on the service provider - several of them provide professional telephone support, various others offer basic and customer support only since some issues are more time-consuming and it would be a lot less difficult to be resolved with a trouble ticket, particularly if the situation needs to be escalated. Still, it's good to know that you could always contact your website hosting supplier because there're numerous small-scale problems that can be managed without difficulty and in a timely manner with a telephone call, not mentioning that you can get additional information about the services even before you become a client.

Phone Support in Cloud Website Hosting

Our cloud website hosting plans feature phone support 14 hrs a day even on public holidays, so if you do not have an account yet, you'll be able to phone us and learn more about our solutions or whether we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you can call the phone number that is nearer to you. If you're a current customer, we will help you promptly with all the general and billing issues and with various tech issues in order to save you time and efforts - we acknowledge the fact that sometimes it is much easier consult with a live person to get things done immediately. Of course, some matters simply cannot be resolved on the phone, so in such a case you're able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

If you need more info about the semi-dedicated hosting services that we provide, you'll be able to call one of the three support phone lines that we have across the globe - in the United States, the UK and Australia. By doing this, you can check in advance whether our solutions are appropriate for your web sites. In case you're already our customer and you've got a semi-dedicated account, you are able to get in touch with us on the phone for 14 hours daily about any kind of billing or general questions. For entirely tech problems you will have to use our ticketing system to get in touch with our tech support since someproblems simply need additional time to be dealt with, still we can help you over the phone with a lot of minor technical issues as well, saving you efforts and time.