A 99.9% Server Uptime
The chief benefit of creating your very own cloud website hosting system is that you don’t have to be worried about compatibility issues – you configure a specific set of software tools in such a way so as to work with a specific set of hardware elements. The result is something far more steady and dependable, as there are less possible chances of failure. We’ve set up our cloud hosting system atop time–proven hardware parts as well as a heavily modified version of Security–Enhanced Linux in an attempt to set up a really riskless home for all your websites.
Because of this, with each of our Linux cloud website hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to deliver a high–end web hosting service, you can hardly trust the default network configuration in a datacenter. We’ve built our own custom internal network in order to ensure a supersonic connection speed with the rest of the world.
And because of this, no matter which datacenters you choose: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to lower all possible risks with our cloud hosting plans and irrespective of the fact that our company offers excellent client support, there are occasions when the customer is just not satisfied with what we are offering. Or he needs to migrate to a more powerful hosting solution, such as a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely happy, you will get your money back.
24/7 Technical Support
In the event that you operate a web hosting company, your customer service technicians are of vital importance. That’s the reason why we’ve meticulously gathered a highly capable group of techs, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tickets are responded to within an hour and our average support ticket response time is under twenty minutes!