Customer Support Channels
A 1–hour Response Guarantee
Our client assistance crew is qualified to immediately attend to all of our Linux cloud website hosting customers’ questions and advice requests. Through our ticket system, it’s possible to fill in your issue and a support staff fellow member will likely get back to you in only maximum 1 hour. Actually, practice indicates that the general answer period is 20 min.
A Top–quality Support Service
Get in touch with us at any time necessary. Our crew of technicians will be on the web for you 24x7x365 to respond to all of your enquiries and to handle any situation that you might have. You can easily submit a support ticket from your Control Panel or drop a message at any time. Moreover, on business days, you’ll be able to phone us or use the live chatting alternative.
An Intuitive Help Section
Our company has included a wide–ranging information base into the Control Panel to assist you to acquire practical step–by–step directions at any time. Each section of the Control Panel possesses its own contextual help area offering a group of how–to posts. We have also prepared video tutorials to supply you with a far better visual representation of how to accomplish any presented activity.