An Easy–to–Navigate Help Center Section
You will find almost all the answers to your questions in the intuitive Help Center included in your Control Panel. It boasts an elaborate database with commonly asked questions and exhaustive how–to articles contributed by our well–trained customer support team.
If you prefer to watch how an action is completed or how a problem is remedied, rather than just reading about it, then check out our compilation of how–to video tutorials. They cover different topics and will help you quickly find your way around the Control Panel.
A 1–Hour Support Ticket Response Time Guarantee
We back up all semi–dedicated servers with a 24–7 technical support service and a 1–hour support ticket response guarantee. Our seasoned technicians will be at your disposal night and day to respond to your questions and to fix any problem that you could face. Just submit a ticket from the Help section and we will respond back to you without any delay at all.