1 hour ticket response
We are devoted to supplying a quick and accurate solution to every helpdesk ticket submitted by a user. Our competent customer support team members will examine your issue and will think of the best option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, the average client support ticket response time has proved to be 20 minutes.
A Topflight Customer Service
We’ve got a team of web hosting support techs who are ready to reply to all your inquiries whenever you are in need of support. The majority of our customer support engineers have many years of experience in the Linux cloud website hosting realm, which implies that you can constantly rely on quick and in–depth answers to your questions.
A User–Friendly Help Center
Included in the Control Panel is an easy–to–browse Help Center, which features different sources of information. You can browse through a frequently updated knowledgebase offering web hosting account management articles and site management articles, check the educational video tutorials or refer to our F.A.Q. library.