Website Migration
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Q: What precisely does website migration imply and what does it entail?
A: If your current hosting provider can no longer meet the necessities of your website, or when you experience regular network downtime, or if you have to wait for hours for the client support staff to reply back to you, it might be a clever idea to change your hosting provider, i.e. to migrate all the files for your web sites together with your databases from your current provider to your future provider. At TP Hosting, we understand that this can be difficult & time–consuming. That’s why we’ll perform all that for you for free!Our highly experienced technical staff members will migrate your website content from your current web hosting provider to us. Our techs have got broad experience with web site migration and can take care of anything – from a regular WordPress blog or Joomla™–driven website, to a very elaborate, custom–made web application.
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Q: How much time will the web site migration procedure take?
A: While we cannot give you a precise ETA, since there are a lot of variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our very best to migrate your website within 48h, and in certain cases – within 24h (when the content is not large).
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Q: Do you need something from me before you begin transferring my site?
A: We don’t gather any information that is sensitive. We’ll require, though, the login information for your current web hosting account and the name of the web site that you need to move.
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: In order for us to start the transfer of your hosting account, you must already have an account with us. Opening an account with us will require that you to share basically the same information you have given to your previous hosting provider. We also have a very strict Privacy Policy, which specifies how delicate information is handled.
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Q: Will my site be unavailable during the transfer?
A: Your web site will continue to work just like it did before with your old web hosting provider. After we have completed the migration, your website will be configured to work on our system and we will alert you to preview it. If it is working correctly, all you will need to do is edit the NS resource records corresponding to your domain name. Your website will be transferred to us without any downtime.
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Q: Will my current web hosting provider need to provide any information/help?
A: No. We’ll never get in touch with your web hosting provider about anything at all. They won’t be aware of the website migration either.
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Q: Which hosting providers can you migrate data from?
A: We support all Linux–based web hosting platforms. Generally, if we can obtain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.